AUTOMAISE addressed EOSC Secretariat challenge “COVID-19 Fast Track Funding” by using its advanced automation technology to setup a tailor made like solution for the challenge raised by COVID-19.
AUTOMAISE built an advanced AI conversational digital assistant in 5 languages (EN, ES, PT, FR and DE) in 4 months (June-September 2020] to help alleviate the pressure of not having enough COVID-19 tests and to help keep people well informed about the pandemic.
Despite its complexity and all the challenges raised by the pandemic, AUTOMAISE managed to deliver the COVID-19 Digital Assistant solution as planned, on time and within budget.
At the moment, the solution delivered is fully managed by AUTOMAISE and is free to the Portuguese public, as well for any entities who want to include it their portals/sites. The goal is to spread the usage of this application across many channels, e.g. WhatsApp, FB Messenger, WebChat widgets on sites, Twitter, Voice/Phone gateways, e-mail, etc. All of this available at no charge at all to the public.